Customer Testimonials
They seem like straight shooters, gave me all the details, did not feel rushed. Grateful for thier service
A A A + + + Thank you to service advisor Shane S.! Exemplary communication and customer service. The experience at Rairdon's was a welcome relief from the current climate of "customer customer, no service". My future business has been EARNED and I will certainly purchase my next Honda from them.
Everyone involved in the process of me purchasing my CRZ from here was friendly, and not pushy. Very clean place in and out.
The sales team team at Honda of Burien made my purchase of a 2024 CRV a very positive experience. Excellent, transparent and professional communication. Highly recommend Arnas in sales.
From our first experience with Burien Honda in December of 2019, we have been very satisfied with the service we have received at this dealership.
Wonderful experience! Braden and a team worked with me and my limited financials to get a car of my dream! They were friendly and caring. Making sure I was absolutely comfortable with payments. Thank you All very much!
My Honda rep, Shane, was quite professional and personable at drop-off of my car. The technical team did a good job with minimal down time of my Passport.
I had my 2019 CRV serviced last week and Shawn was awesome. My car was done exactly when said and updates on work done.
Very good customer service. Enjoyed working with Christian. He is very professional and took care of all my questions and concerns.
I bought a 2016 Pilot, it is the best car. But Honda of Burien has a great service department. Even after my warranty is up they treat me like gold. Very helpful and honest. Crystal has helped me from day 1 there and has the best customer service!
Easy to work with. Had several Ridgeline’s. I feel like I got a fair deal
Very satisfied with their service! Juan is customer friendly and made sure that my car was well taken care of!
Very honest and forthright person (David) helping me with my car. He wanted to Mary sure I knew my car had a rebuilt title. I did know but it was nice he cared enough to make sure that I knew in case I didn’t.
I like the way the young man was working with me. He explained everything things about my car with me. Very respectful answer my questions. He was very great about keeping in touch with me, and updated the status of my vehicle while in the shop until it was done and ready to be picked up. My car is running great, the problem is fixed. I will use this car dealership to maintain my car in the future. Thanks guys for a great job!
Larry on the service team was extremely helpful, and kept me updated the entire time my car was there. Their service department made me feel reassured that the car would come back to me good as new.
Great service dept and service advisers been going go 5 years been happy with them the whole time
Able to schedule within a day to perform a maintenance service needed for my car.
The best part of dealing with this dealership was Arnas J. and your finance people.. They were so helpful and professional while being personable throughout the whole process.. They would be the main reason I would recommend Honda of Burien..
Love to see your dealer got service, thank you so much what you did for our car,
I have always gotten great service from the staff and felt listened to when I had a problem.
Service manager Helen Kasay is pleasure to work with and is the ultimate professional That’s why I have bought 3 cars at the dealership
The Honda recall was handled with dispatch and professionalism. We wouldn't hesitate for future work to be done by Rairdon's.
Good service and I didn’t have to wait that much, It was quickly, everything went well
Brittni Roth ••• Very Polite & Excellence in Professionalism, a Compliment to Hellens Team .Great Service Always!
My time was valued by the service dept at Honda of Burien. They explained the service my vehicle needed, and answered all my questions. The folks that helped me were very courteous and acted with complete professionalism.
Been servicing all my cars here for years and have always been happy with the service received. Service Advisor Helen is the best and knows her stuff!
Fantastic!! Braden went well beyond to get us into a car. They were capable, welcoming, and fun. I'd recommend them wholeheartedly to anyone.
I have been getting service for my 2019 HRV since I purchased it there. Service staff always friendly and helpful. I don't have to make appointments but go ahead there directly for oil change and other services. I appreciate you B. Roth, manager Jason Hamada and other staff for the service recently and near future. Have a good day!
So fast! Greatest service so far! Expected to be at the dealer for FOREVER but Margarita Rodriguez made it go by so fast! She helped me have great and fast service! Very happy with the service
Haven't dealt with a dealer for about 10 years. Rairdons staff were very eager to show just how nice they are. They addressed any issues or concerns quickly. Lots of inventory of new and used Although the salesman manner of speaking is still used as they ease you into spending more than you planned. Ìn the end its still a business trying to make as much money as they can. Don't bother looking for compassion and empathy, it doesn't exist in car sales. But they are a nice, friendly group of people!
Service was really easy to schedule online. When I arrived Juan Elias guided me to use my Honda Care to maximize my benefits and save money on more services than I came in for that day. I really appreciated that! Plus all the staff was really friendly and accommodating.
I have been taking my 2016 CRV to Burien Honda for servicing since I purchased it. They consistently make appointments fast and easy. Service staff always friendly and attentive. They have a good system for keeping customers updated on their status of their car. Haven’t encountered any major issues with the car yet, but regular maintenance visits always go well.
helen from the service is awesome! she make sure that you are taken care.keep it up
The prompt service and their attention to detail is always wonderful. I appreciate them explaining and breaking down everything.
I went in for a brake service and the wait time was faster than what they told me! The service advisor Brittni Roth was so nice she helped me stay up to date with all my maintenance by explaining everything throughly. I’ve been here quite a few times and she remembered me. I always go to her because her a customer service is wonderful and she’s so helpful, answers all my questions and concerns! 🙂
Helen is a top service rep. Since buying our car at Rairdon 4 years ago, she's given us the best service since having our car serviced there. She's friendly KNOWLEDGEABLE, and made sure our car was serviced in a timely matter. And then she had our car washed...so nice! Thanks, Helen.
I drive past Honda sites as I live in Woodinville to go to Honda of Burien because of Helen . I get the best care and treatment and it’s because of her !!!! I will continue to return as long as Helen is there 👍🏻
Service was quick, staff was friendly and helpful. They made sure I was taken care of!
My experience at Rairdon's Burien Honda's service dept. was excellent. My service advisor, Daniel Scott was professional, patient and so helpful with me. I highly recommend this place!
Always good service, friendly people and very kind and get my car done very fast. Thank you.
It was a professional, courteous and effective service by all involved with the service department. Also, they were reasonable an accurate with their diagnosis. Thank you very much!
Good service but y’all always find something wrong w my car which is sad for me 🫠
Easy to use drop in service for an oil change. Comfortable waiting room with a nice amenity like coffee service.
El mejor,Lugar para traer mi carro, para. Hacerle su servicio , y Que. mejor en mi idioma , muy amable el personal,
I was able to get my CRV serviced without a prior appointment. Customer service reps did a fine job explaining details of what the mechanics did and their recommendations when my vehicle reaches a certain mileage.
Very quick and courteous greeting and follow up.. easy check out. Good experience. Will usexagain
Excellent service. Knowledgeable salesmen. Fair prices. Burien Honda is the best in the area. I highly recommend them to my family and friends.
Quick and friendly service every time. Clean and comfy waiting area, affordable service. Payment/booking is easy.
Their service department is top notch. Fast, friendly and I never feel pushed for unnecessary services. And a big shout out to service manager, Helen who always remembers me and my daughter and goes the extra mile to show our business is appreciated.
Excellent service from Jasmin and Devin. Also from Jasmine in Business Office. Happy with all!
Got me in, services completed at promise time, and found oil leaks that will require further research.
Yes was a great Service There's service is good I don't see no problem with it I was there on my 1st day yesterday it was great
Auto service department was efficient, timely, friendly. Some of my previous services weren’t listed which was a little confusing.
Prompt service. The problems were dealt with an efficient manner. The assistant was very helpful. Good experience.
Excellent service by Brandon. Nice and helpful salesman. He is knowledgeable about the product and guide you thoroughly.
The service team in Burien Honda were very accommodating and finished my car 45min ahead of schedule.
The place was clean and the staff were super helpful. I went in for a car oil change and the service was done in a timely manner.
Service department has exceptional customer Service. Helen and Melissa are awesome. I felt that my car and I were very well taken care of.
I felt taken care of. Left the dealership with recommendation of service items with prices points included. Now I can plan which services to to first and gave an idea of out of pocket expenses.Helen and Brittini are good resources in raidonds services department.
Shop overbooked so aptm took extra 60 minutes. Svc Advisor kept me informed blah blah
Professional and friendly would come back again took the time to answer all questions we had.
He is very good dealer and friendly and providing insurance for us I will recommend to my friend thank you
I’m very pleased with the service advisor Bill Shipley he was very helpful yesterday thanks guys,
David Foss is exceptional! He accomadates the customer needs. An excellent job! Makes for a good image for the dealership
Friendly,fast service Quickly had an appointment scheduled. Clean service bay and customer waiting area
Always great service! Timely, accurate and precise. I wouldn’t take my car anywhere else.
Thoughtful consideration to making options available to meet my needs and great customer service. Did well at making buying a vehicle a pleasant experience.
Great service overall. Oil and filter service was completed within a timely manner as promise.
Fantastic people and service. On time and at the price promised. I would highly recommend this dealership to anyone needing Honda service.
Prompt professional….. thorough. Clean shop. Work done on time. Discussed the SUV check points with us.
Always quick to get you signed in and the service times are good too… Plus they are a pretty nice people as well….
Took my car to be serviced ad soon as i dropped it off. Told Bill Shipley i had a meeting in U District...my car was ready in plenty of time. Fast, excellent service. Bill Explained what had been done & what should be done in near future...with costs included. Very helpful. Thank you!
The service department is outstanding! Bill and Helen are top notch, very competent and personable.
I always have a positive experience when I interact with employees here. They are all personable and genuine, as well as super helpful!
Did all they promise in reasonable amount of time promised. Kept me informed the whole time.
Positives: Fast and responsive, with capable staff who communicate clearly. Good, central location. Con: maintenance price seems high, although I have little to gauge by in a post-Covid world.
They did good job great job I like it they good job I love it
Braden was so amazing, communicative, helpful and made a difficult process feel much less stressful.
Work done on time and at estimated cost. Staff very courteous and helpful during visit.
I’m impressed with the customer service I received while solving a couple of issues that came up after the purchase of my used car. The sales staff were polite and helpful in every way and I’m completely satisfied with the outcome.
Great oil change and handled brake maintenance as well. Coffee while I waited with no appointment needed.
Always professional and ready to take care of my issues , major or minor. They know what customer service means!
Fast, courteous, thorough and professional service. I appreciate having my vehicle ready according to the projected time. .
Helen and the crew at Rairdon’s Honda were very helpful and professional. However I did have to wait but I enjoyed a latte.
Ismael was very helpful and very professional during the transaction. He walked me through the whole process and followed up with me later to make sure that I was satisfied with the car. I would highly recommend him.