Customer Testimonials
I just finished purchasing a used vehicle from Rairdon Honda, and the sales rep. was Calvin Duncan. It was a long distance purchase over the internet. Calvin was: absolutely helpful, courteous, informative, and always attentive to my questions and concerns. My guess is it was more paper work and email response time than he bargained for, but he did the work. I appreciate his work and would recommend his as a trustworthy person to do business with. Francis
Helen in the Service Department is truly THE GREATEST! Every time I go to Honda of Burien, I ask for her! She is amazing at customer service and always cares from her heart!
The sales worker that I had Bryce was very patient and kind, helping me through every step in the process and understand what I was paying for.
I brought the car in for service. The service tech said it needed an oil change and a brake flush and that it would cost $155.00. I said ok and gave him a $25.00 coupon. When my vehicle was done the bill was in excess of $167.00 the tech said there were shop fees and taxes. The taxes should have been about $15.00. The shop fees should have been included in the $155.00 fee. Not very trustworthy. The
Awesome customer service! I went here to purchase a transmission cooler, wiring harness and hitch plus labor. I got a free loaner car and an extra discount without asking.
Jason was Real helpful and friendly at Burien Honda And answered all my questions and concerns And went beyond expectations to take care of a few things, Like making sure the service text didn’t get black grease on my carpet again like the last time and left the paper mat in my car like I requested.
The car I was interested in was not on the lot, however the staff found one at Marysville and sent Derrick to get it. We made the deal and I am a happy camper!
Great process from beginning to end. Alex's communications, follow up, exemplary customer service and personable style were terrific! He created a low stress selling environment, which I greatly appreciate.
Excellent service and attention from William Shipley. Promised me the service would be a certain amount of time and the service department met it. He is pleasant and a good person for your dealership.
Rairdon’s Honda of Burien is the best auto dealer There are a lot of versions and types of cars to select Driving test Salesman helps and shows very detailed
As always Rairdon’s Honda did a great job loved working with Helen she and the dealer service guys did a great job on my 2018 CRV
All my dealings with Burien Honda have been top notch. We have purchased, traded and had our Honda’s serviced here for some time now and will continue to do so in the future. For the record, my wife’s car is a Honda Fit and my car is a Honda Pilot. My name is Darsie not Christine!!!!!!!!
Friendly and efficient. Job well done. I didn't have to wait long. Price could be better. I wi8i don't have to type soooooo much. Arthritis, you know
It’s easy to get an appointment using the online website. The service staff are always helpful and courteous and repairs take a reasonable amount of time.
They’re good company all of them are nice especially salesman ( DAVID ) help me a lot and he was very honest with me, I advise everyone to deal with him 👍 Thank you Rairdons Honda of Burien ❤️ and thank you DAVID 🙏🌸
Best of the best dealership. From their inspection mechanic Daniel to Cody in sales both of these gentlemen where honest and upfront on the condition and also issues that they would need to be replaced and or repaired before the sale. I was picked up from the airport and ready to pick up and drive my pre-owned vehicle home. Thanks again guys!
My experience at Rairdon's Honda of Burien was all good. All of the personnel I dealt with were professional and efficient. Particularly note-worthy was our sales representative Mr. Calvin Duncan; he was top shelf. Calvin asked the right questions on the phone to ensure he could meet my vehicle interests. Our scheduled meeting to review and test drive target vehicles went perfectly. Closing the sale was straight forward and efficient; no gamesmanship. Everything went perfectly. Thanks for a job well done.
Service person was extremely professional and attentive. Service to be done was clearly explained. Time of service was estimated and was completed early. Service person texted me and clearly explained results of inspection. I was very satisfied with my experience.
Great customer experience and well knowledgeable. Really friendly staffs. Would recommend to this location for any service but just need to flexible with price point.
I love when I come into the Honda Burien Service department and Helen is working. She's kind, friendly and really makes you feel welcomed. I've been coming to this location since I moved to WA in 2014 and Helen has always given the same level of care everytime I've had a pleasure of interacting with her.
Amazing service. Helen who helped me was kind & crazy efficient. Best honda dealership we have ever visited . Recommend it for sure to anyone so good
I was very pleased with the results and outcomes. The SERVICES was great quick and easy they were very helpful and friendly and trying to get my the best deal. Happy with my CRV
They’re good company and they’re helpful from all sides, prices, services , they’re always smiling and nice 👍 Rairdon’s Honda of Burien my favorite place ❤️
I cant even say i was impressed on my 2nd going here. I was more than impressed. My guy Alex cane already has that expected excellence. I requested alex once more and was knocked off my feet again with his hard work and commitment. He came through once again for me and my wife. Very professional, honest and direct. Really thorough on vital information you may need to know. Walked me through every step as the process was unfolding. (Very communicative). He is also very patient with great understanding. i came a bit unprepared and his resilience for having patience ...
Good!!but the quality of work is very poor not excellent.. i thought my car was clean and dry but still wet and a lot of molds inside..
Everyone at Honda of Burien was courteous and helpful. My car was finished when they said it would be done. They provided appropriate covid precautions, eg social distancing and mask wearing.
Very happy customer here. Prompt, kind, efficient, and always trustworthy and competent! Great service today as always!!! 🙂 Also, love my Honda Fit, wonderful car. Happy with service!
Helen in service was great! Also, really appreciated Malcolm picking up and dropping off my car-he was very nice. Helen kept me apprised of what was happening with my car.
Great experience and very quick. In and out in 45 minutes! Great area that was socially distance to wait in, even though we weren’t there for long.
We worked with Padro and he was very helpful. After a bit of negotiation we were able to drive away with the new car of our dreams. They were fair in their final price and the car they sold us is really lovely. We’re going to get our oil changes there from now on so here’s hoping that’s as nice of an experience.
I got to meet Helen very professional and good customer service . I am very happy with her very friendly, she gave me some coupon discount, but the price was a little high.
Friendly staff and efficient service. Easy check-in and I like how they text the inspection report to you and let you know when your car is ready.
I recently went to Burien Honda for service, and had a great experience. I was greeted warmly, and my questions were answered, and the service I needed was accomplished in the amount of time estimated.
Thanks to Cody, Calvin and Josh for responsive, helpful, and quality customer service. I look forward to returning to Burien Honda over the years to come.
Failed to detect burned out light. Gave me someone else's inspection report. Sat on a lamp table for 1 hour 35 minutes for "Express" oil change service.
Great experience from appointment setup with Lisa to diagnostic review and service with Bill Shipley. Service completion as I had been told and my vehicle was ready ahead of time.
Excellent service and great communication. Great help communicating with me giving me information to what I need next to my vehicle. Would certainly go again.
I am very impressed with the young people that act as the go between me and all the technicians and mechanics that operate on my car. Honda apparently has a good training program for the Service Consultants.
This was my first experience with buying a car on my own, and it was nothing less than excellent at Honda of Burien!! I worked with Brayden on getting into a new HRV. He was approachable, very easy to talk to and very knowledgeable about the cars and the dealership. He made me feel very comfortable through the whole process and did not push me in one direction or the other. The whole process went so smoothly and I walked away feeling very satisfied with the price and the customer service. I highly recommend going to see Brayden at Honda ...
Always a pleasure to work with!! Makes my experience worth coming back every time 🙂 She is extremely positive, outgoing, informative, and just an over all great asset to the Honda team!
It was fast and efficient. I been coming here for all my services, staff is friendly and helpful. I like going early so I can go get things done and leave.
To the service team at Honda in burien, happy holidays and blessings to you all even the new faces. Thank you guys for everything over the years. I really appreciate your services. I started to wonder if something was up with my oil and filter change. we were there after 5pm but after seeing how rude that couple was to Bryson and hellen. I understand the hold up now. That was a little bit overwhelming to see but well handled an excellent job as always. keep up the great work God bless
Great customer service. Never felt pressured in any way. Both sales and finance people were excellent! Kim in particular was wonderful to work with. Thank you!
Amazing deal with fantastic service! I just purchased my pre-owned 2018 Honda Civic EX-L from here and it was an amazing experience! Mathew was the internet sales consultant that helped me make my purchase. He thoroughly explained every step of the process and answered all of my questions. Ultimately, Matthew worked with me and got me the price I was looking for. I live an hour away but I will definitely be a returning customer for a future purchase. Thank you for everything Matthew!!
Helen Kahsay — outstanding. Call backs about our Honda Civic service — identified additional service needs, reasons for them, what involved, time and cost. Thorough and personable
Bryson was very friendly and helpful both over the phone and in person. He offered a free inspection so I could better understand what services my car needed. I never felt pressured or obligated to buy anything.
I had an amazing experience working with Matthew Bloomberg to get in to my new VW that I am OBSESSED with. He really made sure to help me as best as he could and not once did they give me stingy salesman vibes. Wonderful experience.
Wonderful Experience shopping at Rairdon's! I was very happy that I got Matthew Bloomberg for my sales person! He was fun fair and with a sense of humor!
We had a wonderful experience at Honda of Burien!Everyone was Friendly,Kind and Helpful.Derrick was Pleasure to work with.He was extremely Knowledgeable.He was Professional,Personable,Polite and Perfect in every way.We would highly recommend Derrick to anyone looking to Purchase or Lease a new vehicle!
Very good service provided during the visit on 11/10/2020. Very efficient, fast service, and good communication. Good clean setting area for customer's.
Took my car in for break job. Check in was easy. They videotaped my car at checkin and contacted me when the car was done and everything was terrific. Helen is the best!
Great customer service and ability to schedule. Need twenty five words so I’m adding more words. Again, great customer service and ability to schedule appointment for service
I have been taking both my cars to be serviced at Burien Honda for 20 plus years and would never consider any other service department.
Several repairs were completed including a new tire and oil change. Window washer fluid was not filled. The work took longer than I expected. I asked initially how long it would be and was told 1 and a half hours. I asked if there were any loaners, but they may have all been gone. I was there for 4 hours. Thank you.
I bough my 2016 Honda Civic Coupe at Burien Honda Nov 2016 and have had all my oil changes done there since. Excellent service today
Bryson kept me updated throughout the whole process! I came in for an oil change but ended up needing a few more maintenance done that I wasn’t aware of. Staff was very kind and accommodating
Marc Hirsch, Service Advisor, was really great to work with ! Informative and in no way pushy. Much appreciated!! Ruth and Heidi Eilers Burien Wa. 206 380 4634
Excellent service. I like visiting Honda of Burien, very friendly staff, but only problem they don’t offer car wash any more wich I don’t like
Burien Honda is and will always be fantastic. Personnel are extremely helpful and knowledgeable. I’ll always buy from this dealer excellent job .great service
Waited 2 hours for a tire rotation even though I had an appointment. Unacceptable. Will definitely query more regarding time table for possible future appointments
Love honda its the only place I go... the servicers are so friendly and they are the best at what they do... i will be a customer for life.
I took my car in for service. The place is clean and the service is excellent. I will continue to bring my car there for service.
I had an overall good experience with Rairdon's Honda of Burien. I would definitely contact Matthew Bloomberg again for the purchase of another vehicle.
Helen at Honda of Burien is great! She is super thoughtful and helpful and makes the process of bringing my car in for service smooth and easy!
Great customer service very friendly. He took the time to look at my past history I was checking on future work to be done! Thank you
Kim fiesta was INCREDIBLE! Honda of Burien took care of all my needs, and Kim couldn’t have been better. Thank you again for everything
Helen did a wonderful job in her dedication to excellent customer service! In the past, she has always been there with a positive, and, cheerful demeanor...
Burien Honda/Rairdon’s kept coming up in my searches for certain models of used vehicles. I requested some info on a vehicle and I received an email back from a live person! I made an appointment to look at a few cars and ended up buying the vehicle recommended for me by my sales person, Alex. While these times are stressful and purchasing a vehicle is stressful and purchasing a vehicle in a mask, with horrid credit and feeling like the world as we know it is going out with a bang is absolutely stressful, I felt actually pretty ...
Alex took us through the whole process and was great to work with. Made the car buying experience easy. The finance department did a good job too.
Choose Matt, great guy, explained everything what I asked + extra, waited for me until I finish with finance guy even his work day was finished a hour ago, to take care of me.thanks
Most definitely a good place to shop. Friendly people and welling to help. Well satisfy and gratefull to be make a purchase. Really recommend this place to anyone!
Helen is excellent, very nice and courteous. Helen got us in and out in less than40 minutes. I will look for her again for help on My next visit.
This place is close by us the people are nice and friendly they seem to care about us almost like being a family they really take care of our problem
SP Alex Kane was outstanding. Clearly explained the numbers on the purchase sheet and answered all my questions. Made sure all Covid regs were followed.
Very timely and a quick turn around. Oil change and tire rotation. Very courteous and friendly . Nice to do business with and will be returning.
Customer service was great. They were attentive and very nice when I got there. Service was very fast and efficient. Will go back again for sure.
Service Consultant Helen is amazing a 100% of my visits with her. She should be the benchmark for all Honda service consultants. Fast, friendly, and always answers all my questions.
Excellent service. For me is the first time buying a car so my suggestion is maybe you could make a video explaining all the process.
Rairdon’s has always treated me fairly and professionally. I’ve been taking my car in for years and have consistently been pleased with their work and customer care.
Fast and friendly. Not sure why 25 word minimum. This kinda makes me wish I hadn’t chose to do it, but at least I can tell you that this is the least attractive part of my visit.
Helen is a wonderful service manager. She is knowledgeable, helpful and friendly. My experience with Rairdon Honda has been positive & productive ever since we bought our Honda Fit there
Honest clear communication, caring & efficient. I appreciated how helpful the employees were and the smooth transfer of my Personal items to my new car! This dealership is hands down the best I have experienced. I will be a return customer.
Awesome dealership. I knew my budget and what I could afford beforehand and Matthew Bloomberg was a great sales consultant. He helped me get to the price point I could afford on a 2020 Honda Civic Sport. Easy and fast buying process. definitely will be back in the future for my next car!
Thanks Bryson. Quick service and good communication. Delivered ahead of schedule and on the quoted price. waiting area was clean and was able to keep appropriate social distance.
I am a regular customer and Helen always is my customer service rep and always is super helpful and fun to chat with. They provided me with a car so I didn’t have to wait for hours with a lot of others in the waiting room.
Greats cars for great prices. I notice Rairdon’s Honda of Burien have a good selection of cars and truck. I would recommend everyone to buy a vehicle at Rairdon’s Honda of Burien. I just buy a 2016 Subaru Legacy and the car drives amazing. Couldn’t be more happier that I finally got my dream car.
Very efficient and courteous. Alex was great to work with. He came in on his day off to make sure we got the car as soon as possible.
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