Customer Testimonials
Team was very helpful with my car appointment and Myles was very clear in his communication and recommendations and was accommodating when he knew I was at work. Myles also informed me of how many oil changes I had left under my warranty.
Patient, answered all my questions, very nice and kept me updated on everything that they found with my car.
Moises has a great communication and he really did excellent job for me which I really appreciate that
It has been great dealing with you. Friendly and helpful approach of you was outstanding. Best experience!
Kayla and Riley at the service desk are always amazing and the service department is always so fast and clean and understanding and it’s really nice to be able to walk in to a smile to any dealership because most of the time they’re just trying to sell you so it’s nice at the service department is different.
Customer service is lacking. Customer service is worse after the sale. Additionally, after paying over 50K for my car, they would not put on my license plates. The dealership acts as if they are doing you a favor by allowing you to buy a vehicle from Reardon Honda of Burien.
Myles was my service provider and he was excellent. He explained the service very well, he kept me well informed by text as to the progress of my service, and the car was ready sooner than I was promised. I was very pleased with the service and would highly recommend Burien Honda to others.
I recently brought my car to Burien Honda for a diagnostic and repair, and I couldn’t be more pleased with the experience. After a few days of troubleshooting and some initial challenges, the service department was able to identify the issue, source the correct parts, and get my car back on the road.
What really stood out to me was the excellent customer service. My service advisor was consistently communicative, keeping me updated throughout the entire process and making the experience smooth and stress-free. He was a pleasure to work with. I also want to commend the service manager, ... Read More DealerRater - Apr 21, 2025
I bought my 2020 Honda Fit off the lot here and have been coming in for regular service and maintenance. I can't say enough nice things about the service staff and transparency. The staff are always attentive and polite; the dealership is well organized and clean. I will definitely go back to them if I need to buy a second vehicle or want to trade up in a few years. Highly Recommended.
Derrick was very friendly informative very helpful helping us figure out which Honda was best for us. I would recommend him to friends.
Process went smoothly with no surprises. Service advisor was able to navigate my questions and requests easily.
Jonah provided me with excellent customer service yesterday purchase a New Car. Friendly, professional and provided me with options and also allowing me time to digest no pressure.
The crew from Manager to check out with the finance department all very top notch making sure I had what I needed and was happy with my purchase.
The whole crew provided excellent customer service. Even to last bit when I had more questions before driving off in my New Car, A Salesperson went back to my car with me to help with my questions.
Rairdon, is the place to go. Highly ... Read More DealerRater - Mar 17, 2025
Matt my service rep for my oil change is awesome! Thank you Matt for an outstanding job with my CR-V also for texting me to let me know when it was finished… I’ll be back!
Excellent customer service!!!! Very helpful , friendly and well informed. Thank you! I would recommend Burien Honda to my friends.
Worst service ever they lie to you after you buy the car they changed the interest rate no communication
The customer service is very good they acknowledge you right way , they are very knowledgeable and professional thanks for your help I appreciate it
time to meet my expectations went through wells, good care on my concern, Kyle is good agent 👍
Brought my Honda Accord in for warranty repair, and the service was excellent. The service people informed me the inspection would take 1-2 hours, and it was exactly 2 hours as they said.
Great service center and people! Still servicing my 2013 Accord, I bought from there. Bought my kid’s car there too
I love the service they provide! They’re very friendly and welcoming. I enjoy coming here.
William and the team are great to work with! Transparent, informative, and incredibly friendly. Highly recommend!
Kayla Ivy in service dept is knowledgeable, follows up, explains everything with a smile. Best experience there ever.
Felt very well taken care of when getting my oil service. Got treat well and all was quick and efficient and extremely well done job.
I just had a recall service performed at Rairdons Burien Honda, and that service was done in the time frame that was promised and the customer service was great.
Best service Juan very friendly he’s always on the top thanks Juan have good day !!!!!
Customer service was very perfesional and polite The service on my vehicle was very fast
Service team was great as usual! I always feel taken care of when I take my car to Burien Honda 🙂
Service Team was Great as usual. Kept appointment schedule and service time. Recommend other services that were needed.
Simply got the job done with no problems and no fuss. Great service as usual!
Best dealership in the Northwest for sure.i bought my first Honda in the 70’s
I have been going to Burien Honda for many years. They have always been fair and friendly. I plan to continue doing business with them for many years to come!
The service department employs fantastic people. I like going there even though you now have to pay for a loaner.
Very fine service but cost excessive . Drive up without an appointment is very helpful way to service my truck
A friend of mine recommended them for honesty and good service. He was right. I trust them to fix what’s needed and not charge me for anything extra. Very kind and friendly staff. Excellent dealership.
We love the friendly and efficient service department. They always do what they promise and on time.
Went for a Honda service recall, it was really good experience, the staff always goes above and beyond. This was my second visit at this service center, and it both times i had a great experience
Service was quick and I was texted immediately after the work was completed. Would have been fine star's, but I've had friendly reminders to submit a review five times now.
Margarita Rodriguez was the person who helped me on the maintenance department I'm so happy with her and a co-worker who was working with her then make my day really easy thanks again
Great service on short notice . Keep me informed during process. Timely service will come again
Awesome people work here and care for all the Honda owners, they always go above and beyond
I had a maintenance service on my CRV 2024 .last weekend it’s a really good experienced. Margaritas Rodriguez provided me info about service and also Rescheduled appointment for the Recall and fix the issue quickly also her communication skills is awesome. Thank you Honda of Burien and staff 👍.
Im a long time customer of Honda of Burien, I previously have leased 2 cars + purchased 1 used car through them. I have recommended them to anyone looking to buy or lease a car since my first experience here. I have always found them to be fair, willing to work with me too meet my needs, and quick. I drove past 4 other Honda dealerships today in very high hopes to give my business to Honda of Burien (again), I literally have never purchased another vehicle anywhere else. Unfortunately after my experience today, I will never give them my business again.
Id like ... Read More DealerRater - Oct 29, 2024
Margarita Rodriguez V. She is perfect. Everything was quick, I’ll be back. Thank you.
Anthony provided excellent Customer Service for my oil change. It was nice having a service option on a Sunday also as it fit my schedule.
You were very helpful, explain everything and tell me all the things I need to do next. I felt some improvement. Thank you
The dealer staff are very nice and easy to work with. We had our suv detailed and the job they did was excellent.
The Service Dept has been great to work with and exceeded my expectation on every occasion. Highly recommend you have your Honda serviced at Rairdon Burien.
Professional salesmanship coupled with exceptional service team eager to establish a long-term relationship with Honda vehicle owners
Burien Honda is very friendly and competent. They were quick to diagnose my cars issues and get me a loaner car. I appreciate the good service
This was my first Honda and first time going to Rairdons. Great service. Chris was really helpful.
I always get great service at Rairdon Honda of Burien. Couldn't be better. recommend them to everyone
Service Advisor Brittni did a very good job in getting fog lights shipped and installed. The scheduler did not, in spite of my asking multiple times, ensure parts were at the store at the time of my appt. Brittni coordinated an overnight shipment, and had parts installed the next day. We did have to reschedule our plans, but Brittni did everything she could to minimize the impact.
Excellent communication from service personnel kept me informed about status. Quick action to replace parts on my new Honda Civic Hybrid after warning.
I had a problem with my Honda CRV. D was blinking. Shane did a diagnostic & resolved the issue.
It was my first time to get a vehicle from a dealership. I reached out team after many months of having made inquiries for a different vehicle. The sales and finance team were excellent. A big shout out to Taylor Thomas of sales - who gave us excellent service, and worked with us over two days to get a vehicle. He was professional and patient throughout. Would go back again
It took 4.5 hours, passed on to 4 different people as we negotiated, signed paperwork and drove the car off the lot.
Copies of paperwork had different info on each copy. We were given another clients paper to sign, cost of the vehicle varied on each paper. It was a horrible experience. We would never go back there again.
To top it all off, they forgot to take our down-payment. We waited a few days for their call, but no luck. I called them back and let them know and mentioned that the earliest I could come in was on the weekend. ... Read More DealerRater - Jul 4, 2024
Helen and the team never skip a beat when it comes to service! Been bringing my car here for the better part of 5 years and it’s always an enjoyable experience!
This is my first car I have bought there but they take the best care of me let me know when I need services explain everything and get me out at the time they say it's wonderful to have good customer service
Burien Honda does great car maintenance on my MDX. Professional, thorough and quick. Thanks Burien Honda.
I recently purchased a new HR-V from Rairdon's Honda of Burien, and the experience was fantastic, thanks to Kyle. He was professional, friendly, and incredibly knowledgeable about the HR-V. Kyle patiently answered all my questions and provided valuable insights without any pressure. What I appreciated most was Kyle's genuine desire to help me find the perfect vehicle. His transparency and honesty made me feel confident in my purchase. The HR-V is everything I hoped for—smooth driving, comfortable, and feature-packed. Overall, Rairdon's Honda of Burien and Kyle provided an exceptional car-buying experience. Highly recommended!
Excellent communication from service personnel kept me informed about status. Quick action to replace parts on my new Accord after warning.
Manager won’t honor the deal the salesperson makes. Via phone and text we confirmed the deal on a CRV. We get there and the deal changed and the price jumped $1500. Manager said that the deal that was made wasn’t approved and he can’t honor it. Don’t trust the salesperson until you hear the real cost from the manager. We ended up having to spend $800 more than agreed upon but it was still a better price than I got from a competitor.
Chris is an awesome advisor. He is a good listener and very detailed oriented. Nice and professional
Found the perfect car! The experience of financing was so smooth. We’ll be back.
Service Manager, Dave, told me exactly what would be done, how long it would take and how much it would cost. Everything turned out as he stated. Even told me about other issues that I should attend to.
Good customer service and their services are good , they are very fast and efficient. I like their services.
Service people were very helpful & friendly. I especially appreciated the extra help Riley gave me concerning my work order & the installation of my lower doorframes w/lites!
Great service! Order was completed on time and with great quality. Definitely reliable and worth going back to.
Maintenance appointments is easy by phone setup and walkin, knowledgeable staff, friendly and courteous with customers.
Great car buying experience at Burien Honda. Will be back for the next Honda! They answered every question I had and that’s a plus!
We’re very satisfied our service which provided by Service Center provided us. Thanks - Honda
The service is great with very courteous employees. The representative are very friendly and helpful
They were quick and direct. Took care of what needed to be done and charged what they said they would. Easy peasy
Excellent in service. Beyond expectations in knowledge of the vehicle being serviced. Friendly customer relations.
Walked in for oil change, told me exactly what it would cost, estimated 60 minutes, finished in 50 with free car wash. David the service writer was excellent! Will have all my service done there.
Braden Valois was nice & helpful . He spent time to answer all my questions. Also he was good explaining the car system.
On time delivery! Clean area! Knowledgeable people! Xxx xxx xxx xx xx xx xx x.
I took my 2024 Honda Civic EX sedan to Rairdon’s Honda of Burien yesterday to have a part installed. My service advisor, David Foss, went above and beyond the call of duty to provide excellent service. David was very friendly, honest, professional, and helpful, and I’m so pleased with my car and appreciate his attention to detail. Thank you again! - Bob G.
Professional, quick service and easy to talk to in explaining our vehicle maintenance that do
I found a used car at Honda of Burien that I was interested in. I called and was connected with Gareth De Silva in the sales department. My dealings with Gareth were probably the best experience I ever had with a car salesman. Throughout our discussions he was always courteous, professional, and knowledgeable. Many times you hear of people having a terrible time with a car dealer. Not for me. I will recommend dealing with Gareth to anyone in the market for a new or used car.
The sales team was very patient and were able to close a deal on a 2023 Honda Ridgeline that has more features than I expected for the price.
Good salesman service good not take too long I’m happy with the Burien Honda thank you so much
I was working with Christian getting an oil change and tire rotation. He was really professional and thorough throughout. Job well done! Thank you, Tran
I had my first oil change, tire rotation, and checkup at Honda of Burien recently. The staff was nice and courteous. The job was done in a timely manner. Thank you, and highly recommended.
Christian He was kind and helped me a lot with my questions Fast and effective
Great service, they even gave me free car wash and the service coordinator was awesome
They took Great care of Me. Got in and out very quickly. Nice to keep the appointment time.
Larry the service representative who helped and assisted me with my car problem, a puncture tire helped and saved me some time and money, that was an honest and kind gesture to me… very good service…
The service staff is extremely attentive, David F. helped me on the last visit and was considerate of my time. He explained the service recommendations for my car with thoroughness and care.
I bought my car at this dealership, and since that purchase came with a “lifetime” of free oil changes—actually 20-ish free oil changes—I came here for an oil change the other day. While there, I had them look at a few other things. In short, the service center here is a complete fleecing operation. They tried to charge me $180 to “diagnose” a loose usb port, “about 45-50 minutes of work,” only to tell me it would be an additional $270 to fix, which they couldn’t fix because “the part needed was at least 6 days out”. Then, to add ... Read More DealerRater - Dec 19, 2023
Sales staff willing to work with you. Customer did not feel pressured. Looking forward to and expecting Honda quality after purchase care with Rairdon Honda of Burien.
They seem like straight shooters, gave me all the details, did not feel rushed. Grateful for thier service
A A A + + + Thank you to service advisor Shane S.! Exemplary communication and customer service. The experience at Rairdon's was a welcome relief from the current climate of "customer customer, no service". My future business has been EARNED and I will certainly purchase my next Honda from them.
Everyone involved in the process of me purchasing my CRZ from here was friendly, and not pushy. Very clean place in and out.
The sales team team at Honda of Burien made my purchase of a 2024 CRV a very positive experience. Excellent, transparent and professional communication. Highly recommend Arnas in sales.
From our first experience with Burien Honda in December of 2019, we have been very satisfied with the service we have received at this dealership.
Wonderful experience! Braden and a team worked with me and my limited financials to get a car of my dream! They were friendly and caring. Making sure I was absolutely comfortable with payments. Thank you All very much!
My Honda rep, Shane, was quite professional and personable at drop-off of my car. The technical team did a good job with minimal down time of my Passport.
I had my 2019 CRV serviced last week and Shawn was awesome. My car was done exactly when said and updates on work done.
I bought a 2016 Pilot, it is the best car. But Honda of Burien has a great service department. Even after my warranty is up they treat me like gold. Very helpful and honest. Crystal has helped me from day 1 there and has the best customer service!