Customer Testimonials

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DealerRater May 13, 2025

Team was very helpful with my car appointment and Myles was very clear in his communication and recommendations and was accommodating when he knew I was at work. Myles also informed me of how many oil changes I had left under my warranty.

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DealerRater May 13, 2025

Patient, answered all my questions, very nice and kept me updated on everything that they found with my car.

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DealerRater May 10, 2025

Moises has a great communication and he really did excellent job for me which I really appreciate that

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DealerRater May 10, 2025

It has been great dealing with you. Friendly and helpful approach of you was outstanding. Best experience!

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DealerRater May 9, 2025

Kayla and Riley at the service desk are always amazing and the service department is always so fast and clean and understanding and it’s really nice to be able to walk in to a smile to any dealership because most of the time they’re just trying to sell you so it’s nice at the service department is different.

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DealerRater May 9, 2025

Customer service is lacking. Customer service is worse after the sale. Additionally, after paying over 50K for my car, they would not put on my license plates. The dealership acts as if they are doing you a favor by allowing you to buy a vehicle from Reardon Honda of Burien.

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DealerRater May 8, 2025

Myles was my service provider and he was excellent. He explained the service very well, he kept me well informed by text as to the progress of my service, and the car was ready sooner than I was promised. I was very pleased with the service and would highly recommend Burien Honda to others.

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DealerRater Apr 21, 2025

I recently brought my car to Burien Honda for a diagnostic and repair, and I couldn’t be more pleased with the experience. After a few days of troubleshooting and some initial challenges, the service department was able to identify the issue, source the correct parts, and get my car back on the road. What really stood out to me was the excellent customer service. My service advisor was consistently communicative, keeping me updated throughout the entire process and making the experience smooth and stress-free. He was a pleasure to work with. I also want to commend the service manager, ... Read More

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DealerRater Apr 16, 2025

I bought my 2020 Honda Fit off the lot here and have been coming in for regular service and maintenance. I can't say enough nice things about the service staff and transparency. The staff are always attentive and polite; the dealership is well organized and clean. I will definitely go back to them if I need to buy a second vehicle or want to trade up in a few years. Highly Recommended.

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DealerRater Apr 7, 2025

Derrick was very friendly informative very helpful helping us figure out which Honda was best for us. I would recommend him to friends.

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DealerRater Mar 27, 2025

Process went smoothly with no surprises. Service advisor was able to navigate my questions and requests easily.

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DealerRater Mar 17, 2025

Jonah provided me with excellent customer service yesterday purchase a New Car. Friendly, professional and provided me with options and also allowing me time to digest no pressure. The crew from Manager to check out with the finance department all very top notch making sure I had what I needed and was happy with my purchase. The whole crew provided excellent customer service. Even to last bit when I had more questions before driving off in my New Car, A Salesperson went back to my car with me to help with my questions. Rairdon, is the place to go. Highly ... Read More

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DealerRater Mar 9, 2025

Matt my service rep for my oil change is awesome! Thank you Matt for an outstanding job with my CR-V also for texting me to let me know when it was finished… I’ll be back!

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DealerRater Mar 6, 2025

Excellent customer service!!!! Very helpful , friendly and well informed. Thank you! I would recommend Burien Honda to my friends.

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DealerRater Mar 5, 2025

Worst service ever they lie to you after you buy the car they changed the interest rate no communication

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DealerRater Feb 19, 2025

The customer service is very good they acknowledge you right way , they are very knowledgeable and professional thanks for your help I appreciate it

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DealerRater Feb 19, 2025

time to meet my expectations went through wells, good care on my concern, Kyle is good agent 👍

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DealerRater Feb 11, 2025

Brought my Honda Accord in for warranty repair, and the service was excellent. The service people informed me the inspection would take 1-2 hours, and it was exactly 2 hours as they said.

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DealerRater Feb 1, 2025

Great service center and people! Still servicing my 2013 Accord, I bought from there. Bought my kid’s car there too

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DealerRater Feb 1, 2025

I love the service they provide! They’re very friendly and welcoming. I enjoy coming here.

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DealerRater Feb 1, 2025

William and the team are great to work with! Transparent, informative, and incredibly friendly. Highly recommend!

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DealerRater Jan 31, 2025

Kayla Ivy in service dept is knowledgeable, follows up, explains everything with a smile. Best experience there ever.

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DealerRater Jan 29, 2025

Felt very well taken care of when getting my oil service. Got treat well and all was quick and efficient and extremely well done job.

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DealerRater Jan 25, 2025

I just had a recall service performed at Rairdons Burien Honda, and that service was done in the time frame that was promised and the customer service was great.

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DealerRater Jan 25, 2025

Best service Juan very friendly he’s always on the top thanks Juan have good day !!!!!

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DealerRater Jan 23, 2025

Customer service was very perfesional and polite The service on my vehicle was very fast

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DealerRater Jan 22, 2025

Service team was great as usual! I always feel taken care of when I take my car to Burien Honda 🙂

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DealerRater Jan 8, 2025

Service Team was Great as usual. Kept appointment schedule and service time. Recommend other services that were needed.

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DealerRater Jan 7, 2025

Simply got the job done with no problems and no fuss. Great service as usual!

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DealerRater Jan 7, 2025

Best dealership in the Northwest for sure.i bought my first Honda in the 70’s

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DealerRater Jan 7, 2025

I have been going to Burien Honda for many years. They have always been fair and friendly. I plan to continue doing business with them for many years to come!

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DealerRater Dec 29, 2024

The service department employs fantastic people. I like going there even though you now have to pay for a loaner.

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DealerRater Dec 18, 2024

Very fine service but cost excessive . Drive up without an appointment is very helpful way to service my truck

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DealerRater Dec 7, 2024

A friend of mine recommended them for honesty and good service. He was right. I trust them to fix what’s needed and not charge me for anything extra. Very kind and friendly staff. Excellent dealership.

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DealerRater Dec 6, 2024

We love the friendly and efficient service department. They always do what they promise and on time.

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DealerRater Dec 5, 2024

Went for a Honda service recall, it was really good experience, the staff always goes above and beyond. This was my second visit at this service center, and it both times i had a great experience

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DealerRater Nov 21, 2024

Service was quick and I was texted immediately after the work was completed. Would have been fine star's, but I've had friendly reminders to submit a review five times now.

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DealerRater Nov 21, 2024

Margarita Rodriguez was the person who helped me on the maintenance department I'm so happy with her and a co-worker who was working with her then make my day really easy thanks again

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DealerRater Nov 21, 2024

Great service on short notice . Keep me informed during process. Timely service will come again

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DealerRater Nov 13, 2024

Awesome people work here and care for all the Honda owners, they always go above and beyond

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DealerRater Nov 13, 2024

I had a maintenance service on my CRV 2024 .last weekend it’s a really good experienced. Margaritas Rodriguez provided me info about service and also Rescheduled appointment for the Recall and fix the issue quickly also her communication skills is awesome. Thank you Honda of Burien and staff 👍.

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DealerRater Oct 29, 2024

Im a long time customer of Honda of Burien, I previously have leased 2 cars + purchased 1 used car through them. I have recommended them to anyone looking to buy or lease a car since my first experience here. I have always found them to be fair, willing to work with me too meet my needs, and quick. I drove past 4 other Honda dealerships today in very high hopes to give my business to Honda of Burien (again), I literally have never purchased another vehicle anywhere else. Unfortunately after my experience today, I will never give them my business again. Id like ... Read More

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DealerRater Oct 23, 2024

Margarita Rodriguez V. She is perfect. Everything was quick, I’ll be back. Thank you.

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DealerRater Oct 14, 2024

Anthony provided excellent Customer Service for my oil change. It was nice having a service option on a Sunday also as it fit my schedule.

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DealerRater Oct 10, 2024

You were very helpful, explain everything and tell me all the things I need to do next. I felt some improvement. Thank you

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DealerRater Sep 6, 2024

The dealer staff are very nice and easy to work with. We had our suv detailed and the job they did was excellent.

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DealerRater Aug 29, 2024

The Service Dept has been great to work with and exceeded my expectation on every occasion. Highly recommend you have your Honda serviced at Rairdon Burien.

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DealerRater Aug 27, 2024

Professional salesmanship coupled with exceptional service team eager to establish a long-term relationship with Honda vehicle owners

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DealerRater Aug 16, 2024

Burien Honda is very friendly and competent. They were quick to diagnose my cars issues and get me a loaner car. I appreciate the good service

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DealerRater Aug 16, 2024

This was my first Honda and first time going to Rairdons. Great service. Chris was really helpful.

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DealerRater Aug 16, 2024

I always get great service at Rairdon Honda of Burien. Couldn't be better. recommend them to everyone

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DealerRater Aug 14, 2024

Service Advisor Brittni did a very good job in getting fog lights shipped and installed. The scheduler did not, in spite of my asking multiple times, ensure parts were at the store at the time of my appt. Brittni coordinated an overnight shipment, and had parts installed the next day. We did have to reschedule our plans, but Brittni did everything she could to minimize the impact.

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DealerRater Aug 2, 2024

Excellent communication from service personnel kept me informed about status. Quick action to replace parts on my new Honda Civic Hybrid after warning.

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DealerRater Jul 26, 2024

I had a problem with my Honda CRV. D was blinking. Shane did a diagnostic & resolved the issue.

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DealerRater Jul 17, 2024

It was my first time to get a vehicle from a dealership. I reached out team after many months of having made inquiries for a different vehicle. The sales and finance team were excellent. A big shout out to Taylor Thomas of sales - who gave us excellent service, and worked with us over two days to get a vehicle. He was professional and patient throughout. Would go back again

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DealerRater Jul 4, 2024

It took 4.5 hours, passed on to 4 different people as we negotiated, signed paperwork and drove the car off the lot. Copies of paperwork had different info on each copy. We were given another clients paper to sign, cost of the vehicle varied on each paper. It was a horrible experience. We would never go back there again. To top it all off, they forgot to take our down-payment. We waited a few days for their call, but no luck. I called them back and let them know and mentioned that the earliest I could come in was on the weekend. ... Read More

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DealerRater Jul 4, 2024

Helen and the team never skip a beat when it comes to service! Been bringing my car here for the better part of 5 years and it’s always an enjoyable experience!

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DealerRater Jun 20, 2024

This is my first car I have bought there but they take the best care of me let me know when I need services explain everything and get me out at the time they say it's wonderful to have good customer service

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DealerRater Jun 15, 2024

Burien Honda does great car maintenance on my MDX. Professional, thorough and quick. Thanks Burien Honda.

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DealerRater Jun 5, 2024

I recently purchased a new HR-V from Rairdon's Honda of Burien, and the experience was fantastic, thanks to Kyle. He was professional, friendly, and incredibly knowledgeable about the HR-V. Kyle patiently answered all my questions and provided valuable insights without any pressure. What I appreciated most was Kyle's genuine desire to help me find the perfect vehicle. His transparency and honesty made me feel confident in my purchase. The HR-V is everything I hoped for—smooth driving, comfortable, and feature-packed. Overall, Rairdon's Honda of Burien and Kyle provided an exceptional car-buying experience. Highly recommended!

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DealerRater Jun 1, 2024

Excellent communication from service personnel kept me informed about status. Quick action to replace parts on my new Accord after warning.

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DealerRater May 25, 2024

Manager won’t honor the deal the salesperson makes. Via phone and text we confirmed the deal on a CRV. We get there and the deal changed and the price jumped $1500. Manager said that the deal that was made wasn’t approved and he can’t honor it. Don’t trust the salesperson until you hear the real cost from the manager. We ended up having to spend $800 more than agreed upon but it was still a better price than I got from a competitor.

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DealerRater Apr 30, 2024

Chris is an awesome advisor. He is a good listener and very detailed oriented. Nice and professional

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DealerRater Apr 22, 2024

Found the perfect car! The experience of financing was so smooth. We’ll be back.

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DealerRater Apr 19, 2024

Service Manager, Dave, told me exactly what would be done, how long it would take and how much it would cost. Everything turned out as he stated. Even told me about other issues that I should attend to.

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DealerRater Apr 18, 2024

Good customer service and their services are good , they are very fast and efficient. I like their services.

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DealerRater Apr 16, 2024

Service people were very helpful & friendly. I especially appreciated the extra help Riley gave me concerning my work order & the installation of my lower doorframes w/lites!

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DealerRater Apr 16, 2024

Great service! Order was completed on time and with great quality. Definitely reliable and worth going back to.

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DealerRater Apr 15, 2024

Maintenance appointments is easy by phone setup and walkin, knowledgeable staff, friendly and courteous with customers.

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DealerRater Apr 5, 2024

Great car buying experience at Burien Honda. Will be back for the next Honda! They answered every question I had and that’s a plus!

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DealerRater Apr 3, 2024

We’re very satisfied our service which provided by Service Center provided us. Thanks - Honda

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DealerRater Apr 3, 2024

The service is great with very courteous employees. The representative are very friendly and helpful

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DealerRater Mar 29, 2024

They were quick and direct. Took care of what needed to be done and charged what they said they would. Easy peasy

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DealerRater Mar 25, 2024

Excellent in service. Beyond expectations in knowledge of the vehicle being serviced. Friendly customer relations.

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DealerRater Mar 22, 2024

Walked in for oil change, told me exactly what it would cost, estimated 60 minutes, finished in 50 with free car wash. David the service writer was excellent! Will have all my service done there.

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DealerRater Mar 19, 2024

Braden Valois was nice & helpful . He spent time to answer all my questions. Also he was good explaining the car system.

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DealerRater Mar 9, 2024

On time delivery! Clean area! Knowledgeable people! Xxx xxx xxx xx xx xx xx x.

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DealerRater Feb 28, 2024

I took my 2024 Honda Civic EX sedan to Rairdon’s Honda of Burien yesterday to have a part installed. My service advisor, David Foss, went above and beyond the call of duty to provide excellent service. David was very friendly, honest, professional, and helpful, and I’m so pleased with my car and appreciate his attention to detail. Thank you again! - Bob G.

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DealerRater Feb 24, 2024

Professional, quick service and easy to talk to in explaining our vehicle maintenance that do

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DealerRater Jan 29, 2024

I found a used car at Honda of Burien that I was interested in. I called and was connected with Gareth De Silva in the sales department. My dealings with Gareth were probably the best experience I ever had with a car salesman. Throughout our discussions he was always courteous, professional, and knowledgeable. Many times you hear of people having a terrible time with a car dealer. Not for me. I will recommend dealing with Gareth to anyone in the market for a new or used car.

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DealerRater Jan 28, 2024

The sales team was very patient and were able to close a deal on a 2023 Honda Ridgeline that has more features than I expected for the price.

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DealerRater Jan 22, 2024

Good salesman service good not take too long I’m happy with the Burien Honda thank you so much

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DealerRater Jan 18, 2024

I was working with Christian getting an oil change and tire rotation. He was really professional and thorough throughout. Job well done! Thank you, Tran

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DealerRater Jan 16, 2024

I had my first oil change, tire rotation, and checkup at Honda of Burien recently. The staff was nice and courteous. The job was done in a timely manner. Thank you, and highly recommended.

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DealerRater Jan 10, 2024

Christian He was kind and helped me a lot with my questions Fast and effective

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DealerRater Dec 29, 2023

Great service, they even gave me free car wash and the service coordinator was awesome

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DealerRater Dec 24, 2023

They took Great care of Me. Got in and out very quickly. Nice to keep the appointment time.

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DealerRater Dec 20, 2023

Larry the service representative who helped and assisted me with my car problem, a puncture tire helped and saved me some time and money, that was an honest and kind gesture to me… very good service…

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DealerRater Dec 20, 2023

The service staff is extremely attentive, David F. helped me on the last visit and was considerate of my time. He explained the service recommendations for my car with thoroughness and care.

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DealerRater Dec 19, 2023

I bought my car at this dealership, and since that purchase came with a “lifetime” of free oil changes—actually 20-ish free oil changes—I came here for an oil change the other day. While there, I had them look at a few other things. In short, the service center here is a complete fleecing operation. They tried to charge me $180 to “diagnose” a loose usb port, “about 45-50 minutes of work,” only to tell me it would be an additional $270 to fix, which they couldn’t fix because “the part needed was at least 6 days out”. Then, to add ... Read More

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DealerRater Dec 18, 2023

Sales staff willing to work with you. Customer did not feel pressured. Looking forward to and expecting Honda quality after purchase care with Rairdon Honda of Burien.

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DealerRater Dec 7, 2023

They seem like straight shooters, gave me all the details, did not feel rushed. Grateful for thier service

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DealerRater Dec 2, 2023

A A A + + + Thank you to service advisor Shane S.! Exemplary communication and customer service. The experience at Rairdon's was a welcome relief from the current climate of "customer customer, no service". My future business has been EARNED and I will certainly purchase my next Honda from them.

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DealerRater Nov 28, 2023

Everyone involved in the process of me purchasing my CRZ from here was friendly, and not pushy. Very clean place in and out.

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DealerRater Nov 21, 2023

The sales team team at Honda of Burien made my purchase of a 2024 CRV a very positive experience. Excellent, transparent and professional communication. Highly recommend Arnas in sales.

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DealerRater Nov 20, 2023

From our first experience with Burien Honda in December of 2019, we have been very satisfied with the service we have received at this dealership.

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DealerRater Nov 19, 2023

Wonderful experience! Braden and a team worked with me and my limited financials to get a car of my dream! They were friendly and caring. Making sure I was absolutely comfortable with payments. Thank you All very much!

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DealerRater Nov 16, 2023

My Honda rep, Shane, was quite professional and personable at drop-off of my car. The technical team did a good job with minimal down time of my Passport.

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DealerRater Nov 15, 2023

I had my 2019 CRV serviced last week and Shawn was awesome. My car was done exactly when said and updates on work done.

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DealerRater Nov 2, 2023

I bought a 2016 Pilot, it is the best car. But Honda of Burien has a great service department. Even after my warranty is up they treat me like gold. Very helpful and honest. Crystal has helped me from day 1 there and has the best customer service!

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