Customer Testimonials

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DealerRater Jun 5, 2024

I recently purchased a new HR-V from Rairdon's Honda of Burien, and the experience was fantastic, thanks to Kyle. He was professional, friendly, and incredibly knowledgeable about the HR-V. Kyle patiently answered all my questions and provided valuable insights without any pressure. What I appreciated most was Kyle's genuine desire to help me find the perfect vehicle. His transparency and honesty made me feel confident in my purchase. The HR-V is everything I hoped for—smooth driving, comfortable, and feature-packed. Overall, Rairdon's Honda of Burien and Kyle provided an exceptional car-buying experience. Highly recommended!

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DealerRater Jun 1, 2024

Excellent communication from service personnel kept me informed about status. Quick action to replace parts on my new Accord after warning.

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DealerRater Apr 30, 2024

Chris is an awesome advisor. He is a good listener and very detailed oriented. Nice and professional

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DealerRater Apr 22, 2024

Found the perfect car! The experience of financing was so smooth. We’ll be back.

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DealerRater Apr 19, 2024

Service Manager, Dave, told me exactly what would be done, how long it would take and how much it would cost. Everything turned out as he stated. Even told me about other issues that I should attend to.

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DealerRater Apr 18, 2024

Good customer service and their services are good , they are very fast and efficient. I like their services.

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DealerRater Apr 16, 2024

Service people were very helpful & friendly. I especially appreciated the extra help Riley gave me concerning my work order & the installation of my lower doorframes w/lites!

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DealerRater Apr 16, 2024

Great service! Order was completed on time and with great quality. Definitely reliable and worth going back to.

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DealerRater Apr 15, 2024

Maintenance appointments is easy by phone setup and walkin, knowledgeable staff, friendly and courteous with customers.

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DealerRater Apr 5, 2024

Great car buying experience at Burien Honda. Will be back for the next Honda! They answered every question I had and that’s a plus!

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DealerRater Apr 3, 2024

We’re very satisfied our service which provided by Service Center provided us. Thanks - Honda

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DealerRater Apr 3, 2024

The service is great with very courteous employees. The representative are very friendly and helpful

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DealerRater Mar 29, 2024

They were quick and direct. Took care of what needed to be done and charged what they said they would. Easy peasy

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DealerRater Mar 25, 2024

Excellent in service. Beyond expectations in knowledge of the vehicle being serviced. Friendly customer relations.

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DealerRater Mar 22, 2024

Walked in for oil change, told me exactly what it would cost, estimated 60 minutes, finished in 50 with free car wash. David the service writer was excellent! Will have all my service done there.

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DealerRater Mar 19, 2024

Braden Valois was nice & helpful . He spent time to answer all my questions. Also he was good explaining the car system.

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DealerRater Mar 9, 2024

On time delivery! Clean area! Knowledgeable people! Xxx xxx xxx xx xx xx xx x.

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DealerRater Feb 28, 2024

I took my 2024 Honda Civic EX sedan to Rairdon’s Honda of Burien yesterday to have a part installed. My service advisor, David Foss, went above and beyond the call of duty to provide excellent service. David was very friendly, honest, professional, and helpful, and I’m so pleased with my car and appreciate his attention to detail. Thank you again! - Bob G.

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DealerRater Feb 24, 2024

Professional, quick service and easy to talk to in explaining our vehicle maintenance that do

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DealerRater Jan 29, 2024

I found a used car at Honda of Burien that I was interested in. I called and was connected with Gareth De Silva in the sales department. My dealings with Gareth were probably the best experience I ever had with a car salesman. Throughout our discussions he was always courteous, professional, and knowledgeable. Many times you hear of people having a terrible time with a car dealer. Not for me. I will recommend dealing with Gareth to anyone in the market for a new or used car.

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DealerRater Jan 28, 2024

The sales team was very patient and were able to close a deal on a 2023 Honda Ridgeline that has more features than I expected for the price.

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DealerRater Jan 22, 2024

Good salesman service good not take too long I’m happy with the Burien Honda thank you so much

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DealerRater Jan 18, 2024

I was working with Christian getting an oil change and tire rotation. He was really professional and thorough throughout. Job well done! Thank you, Tran

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DealerRater Jan 16, 2024

I had my first oil change, tire rotation, and checkup at Honda of Burien recently. The staff was nice and courteous. The job was done in a timely manner. Thank you, and highly recommended.

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DealerRater Jan 10, 2024

Christian He was kind and helped me a lot with my questions Fast and effective

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DealerRater Dec 29, 2023

Great service, they even gave me free car wash and the service coordinator was awesome

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DealerRater Dec 24, 2023

They took Great care of Me. Got in and out very quickly. Nice to keep the appointment time.

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DealerRater Dec 20, 2023

Larry the service representative who helped and assisted me with my car problem, a puncture tire helped and saved me some time and money, that was an honest and kind gesture to me… very good service…

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DealerRater Dec 20, 2023

The service staff is extremely attentive, David F. helped me on the last visit and was considerate of my time. He explained the service recommendations for my car with thoroughness and care.

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DealerRater Dec 18, 2023

Sales staff willing to work with you. Customer did not feel pressured. Looking forward to and expecting Honda quality after purchase care with Rairdon Honda of Burien.

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DealerRater Dec 7, 2023

They seem like straight shooters, gave me all the details, did not feel rushed. Grateful for thier service

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DealerRater Dec 2, 2023

A A A + + + Thank you to service advisor Shane S.! Exemplary communication and customer service. The experience at Rairdon's was a welcome relief from the current climate of "customer customer, no service". My future business has been EARNED and I will certainly purchase my next Honda from them.

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DealerRater Nov 28, 2023

Everyone involved in the process of me purchasing my CRZ from here was friendly, and not pushy. Very clean place in and out.

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DealerRater Nov 21, 2023

The sales team team at Honda of Burien made my purchase of a 2024 CRV a very positive experience. Excellent, transparent and professional communication. Highly recommend Arnas in sales.

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DealerRater Nov 20, 2023

From our first experience with Burien Honda in December of 2019, we have been very satisfied with the service we have received at this dealership.

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DealerRater Nov 19, 2023

Wonderful experience! Braden and a team worked with me and my limited financials to get a car of my dream! They were friendly and caring. Making sure I was absolutely comfortable with payments. Thank you All very much!

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DealerRater Nov 16, 2023

My Honda rep, Shane, was quite professional and personable at drop-off of my car. The technical team did a good job with minimal down time of my Passport.

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DealerRater Nov 15, 2023

I had my 2019 CRV serviced last week and Shawn was awesome. My car was done exactly when said and updates on work done.

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DealerRater Nov 2, 2023

Very good customer service. Enjoyed working with Christian. He is very professional and took care of all my questions and concerns.

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DealerRater Nov 2, 2023

I bought a 2016 Pilot, it is the best car. But Honda of Burien has a great service department. Even after my warranty is up they treat me like gold. Very helpful and honest. Crystal has helped me from day 1 there and has the best customer service!

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DealerRater Oct 31, 2023

Easy to work with. Had several Ridgeline’s. I feel like I got a fair deal

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DealerRater Oct 30, 2023

Very satisfied with their service! Juan is customer friendly and made sure that my car was well taken care of!

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DealerRater Oct 26, 2023

Very honest and forthright person (David) helping me with my car. He wanted to Mary sure I knew my car had a rebuilt title. I did know but it was nice he cared enough to make sure that I knew in case I didn’t.

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DealerRater Oct 24, 2023

I like the way the young man was working with me. He explained everything things about my car with me. Very respectful answer my questions. He was very great about keeping in touch with me, and updated the status of my vehicle while in the shop until it was done and ready to be picked up. My car is running great, the problem is fixed. I will use this car dealership to maintain my car in the future. Thanks guys for a great job!

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DealerRater Oct 24, 2023

Larry on the service team was extremely helpful, and kept me updated the entire time my car was there. Their service department made me feel reassured that the car would come back to me good as new.

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DealerRater Sep 8, 2023

Great service dept and service advisers been going go 5 years been happy with them the whole time

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DealerRater Sep 5, 2023

Able to schedule within a day to perform a maintenance service needed for my car.

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DealerRater Aug 26, 2023

The best part of dealing with this dealership was Arnas J. and your finance people.. They were so helpful and professional while being personable throughout the whole process.. They would be the main reason I would recommend Honda of Burien..

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DealerRater Aug 20, 2023

Love to see your dealer got service, thank you so much what you did for our car,

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DealerRater Aug 18, 2023

I have always gotten great service from the staff and felt listened to when I had a problem.

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DealerRater Aug 1, 2023

Service manager Helen Kasay is pleasure to work with and is the ultimate professional That’s why I have bought 3 cars at the dealership

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DealerRater Jul 27, 2023

The Honda recall was handled with dispatch and professionalism. We wouldn't hesitate for future work to be done by Rairdon's.

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DealerRater Jul 18, 2023

Good service and I didn’t have to wait that much, It was quickly, everything went well

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DealerRater Jul 11, 2023

Brittni Roth ••• Very Polite & Excellence in Professionalism, a Compliment to Hellens Team .Great Service Always!

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DealerRater Jul 4, 2023

My time was valued by the service dept at Honda of Burien. They explained the service my vehicle needed, and answered all my questions. The folks that helped me were very courteous and acted with complete professionalism.

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DealerRater Jun 25, 2023

Been servicing all my cars here for years and have always been happy with the service received. Service Advisor Helen is the best and knows her stuff!

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DealerRater Jun 24, 2023

Fantastic!! Braden went well beyond to get us into a car. They were capable, welcoming, and fun. I'd recommend them wholeheartedly to anyone.

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DealerRater Jun 14, 2023

I have been getting service for my 2019 HRV since I purchased it there. Service staff always friendly and helpful. I don't have to make appointments but go ahead there directly for oil change and other services. I appreciate you B. Roth, manager Jason Hamada and other staff for the service recently and near future. Have a good day!

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DealerRater Jun 9, 2023

So fast! Greatest service so far! Expected to be at the dealer for FOREVER but Margarita Rodriguez made it go by so fast! She helped me have great and fast service! Very happy with the service

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DealerRater Jun 9, 2023

Haven't dealt with a dealer for about 10 years. Rairdons staff were very eager to show just how nice they are. They addressed any issues or concerns quickly. Lots of inventory of new and used Although the salesman manner of speaking is still used as they ease you into spending more than you planned. Ìn the end its still a business trying to make as much money as they can. Don't bother looking for compassion and empathy, it doesn't exist in car sales. But they are a nice, friendly group of people!

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DealerRater Jun 3, 2023

Service was really easy to schedule online. When I arrived Juan Elias guided me to use my Honda Care to maximize my benefits and save money on more services than I came in for that day. I really appreciated that! Plus all the staff was really friendly and accommodating.

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DealerRater May 22, 2023

I have been taking my 2016 CRV to Burien Honda for servicing since I purchased it. They consistently make appointments fast and easy. Service staff always friendly and attentive. They have a good system for keeping customers updated on their status of their car. Haven’t encountered any major issues with the car yet, but regular maintenance visits always go well.

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DealerRater May 21, 2023

helen from the service is awesome! she make sure that you are taken care.keep it up

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DealerRater May 17, 2023

The prompt service and their attention to detail is always wonderful. I appreciate them explaining and breaking down everything.

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DealerRater May 8, 2023

I went in for a brake service and the wait time was faster than what they told me! The service advisor Brittni Roth was so nice she helped me stay up to date with all my maintenance by explaining everything throughly. I’ve been here quite a few times and she remembered me. I always go to her because her a customer service is wonderful and she’s so helpful, answers all my questions and concerns! 🙂

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DealerRater Mar 17, 2023

Helen is a top service rep. Since buying our car at Rairdon 4 years ago, she's given us the best service since having our car serviced there. She's friendly KNOWLEDGEABLE, and made sure our car was serviced in a timely matter. And then she had our car washed...so nice! Thanks, Helen.

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DealerRater Mar 13, 2023

I drive past Honda sites as I live in Woodinville to go to Honda of Burien because of Helen . I get the best care and treatment and it’s because of her !!!! I will continue to return as long as Helen is there 👍🏻

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DealerRater Mar 13, 2023

Service was quick, staff was friendly and helpful. They made sure I was taken care of!

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DealerRater Mar 12, 2023

My experience at Rairdon's Burien Honda's service dept. was excellent. My service advisor, Daniel Scott was professional, patient and so helpful with me. I highly recommend this place!

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DealerRater Mar 7, 2023

Always good service, friendly people and very kind and get my car done very fast. Thank you.

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DealerRater Feb 24, 2023

It was a professional, courteous and effective service by all involved with the service department. Also, they were reasonable an accurate with their diagnosis. Thank you very much!

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DealerRater Feb 24, 2023

Good service but y’all always find something wrong w my car which is sad for me 🫠

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DealerRater Feb 21, 2023

Easy to use drop in service for an oil change. Comfortable waiting room with a nice amenity like coffee service.

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DealerRater Jan 30, 2023

El mejor,Lugar para traer mi carro, para. Hacerle su servicio , y Que. mejor en mi idioma , muy amable el personal,

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DealerRater Dec 25, 2022

I was able to get my CRV serviced without a prior appointment. Customer service reps did a fine job explaining details of what the mechanics did and their recommendations when my vehicle reaches a certain mileage.

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DealerRater Dec 17, 2022

Very quick and courteous greeting and follow up.. easy check out. Good experience. Will usexagain

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DealerRater Nov 26, 2022

Excellent service. Knowledgeable salesmen. Fair prices. Burien Honda is the best in the area. I highly recommend them to my family and friends.

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DealerRater Nov 13, 2022

Quick and friendly service every time. Clean and comfy waiting area, affordable service. Payment/booking is easy.

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DealerRater Nov 13, 2022

Their service department is top notch. Fast, friendly and I never feel pushed for unnecessary services. And a big shout out to service manager, Helen who always remembers me and my daughter and goes the extra mile to show our business is appreciated.

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DealerRater Nov 7, 2022

Excellent service from Jasmin and Devin. Also from Jasmine in Business Office. Happy with all!

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DealerRater Oct 31, 2022

Got me in, services completed at promise time, and found oil leaks that will require further research.

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DealerRater Oct 10, 2022

Yes was a great Service There's service is good I don't see no problem with it I was there on my 1st day yesterday it was great

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DealerRater Oct 9, 2022

Auto service department was efficient, timely, friendly. Some of my previous services weren’t listed which was a little confusing.

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DealerRater Oct 5, 2022

Prompt service. The problems were dealt with an efficient manner. The assistant was very helpful. Good experience.

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DealerRater Sep 29, 2022

Excellent service by Brandon. Nice and helpful salesman. He is knowledgeable about the product and guide you thoroughly.

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DealerRater Sep 26, 2022

The service team in Burien Honda were very accommodating and finished my car 45min ahead of schedule.

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DealerRater Sep 26, 2022

The place was clean and the staff were super helpful. I went in for a car oil change and the service was done in a timely manner.

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DealerRater Sep 25, 2022

Service department has exceptional customer Service. Helen and Melissa are awesome. I felt that my car and I were very well taken care of.

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DealerRater Sep 24, 2022

I felt taken care of. Left the dealership with recommendation of service items with prices points included. Now I can plan which services to to first and gave an idea of out of pocket expenses.Helen and Brittini are good resources in raidonds services department.

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